Delivery Options
Most items on this website have multiple delivery options. We do not charge extra for orders which contain multiple items. You will be charged the single highest delivery charge. The charges for delivery are shown when you go to the checkout.
We reserve the right to change prices and delivery schedules without notice.
Explanations of the various delivery options are found below:
Someone will need to be present at the delivery address when the parcel(s) are delivered in order to sign for the packages.
If there is no-one present at the delivery address at time of delivery, the courier company will drop a calling card through your letterbox to let you know they have been. They will automatically attempt to re-deliver the goods the next working day, but you also have the option of collecting your parcel(s) from the courier's depot - the address and contact details can be found on the calling card they leave you.
If they cannot deliver the goods on the second attempt, the parcel(s) will be returned to us here in Eastbourne. We will contact you to re-arrange the delivery for a convenient day, but this will incurr a second delivery charge.
If you choose to use this delivery method, assembly of the digital piano is your responsibility. Assembly is usually fairly easy (similar in some ways to flat-packed furniture available from a well known Sweedish retailer!) and on most pianos requires two able-bodied people (but we recommend three people).
The benefits of having your digital piano delivered by Bonners own team of delivery staff are:
We reserve the right to change prices and delivery schedules without notice.
Explanations of the various delivery options are found below:
Royal Mail Standard Delivery
Some small items can be delivered by Royal Mail. These items are sent standard Royal Mail second class and usually arrive 1-3 days after despatch.Courier Delivery
Courier delivery starts from £7.99. All items sent using this service are delivered the next working day after despatch. There are three options - 9am-6pm, before Noon or Sat AM.Someone will need to be present at the delivery address when the parcel(s) are delivered in order to sign for the packages.
If there is no-one present at the delivery address at time of delivery, the courier company will drop a calling card through your letterbox to let you know they have been. They will automatically attempt to re-deliver the goods the next working day, but you also have the option of collecting your parcel(s) from the courier's depot - the address and contact details can be found on the calling card they leave you.
If they cannot deliver the goods on the second attempt, the parcel(s) will be returned to us here in Eastbourne. We will contact you to re-arrange the delivery for a convenient day, but this will incurr a second delivery charge.
Digital Piano Flat Pack Delivery
Modern digital pianos can usually be delivered to you flat packed. However, please note that if you choose this method of delivery, the courier will only deliver the goods if there is someone at the delivery address who is able-bodied enough to help carry the item to your door. They are not contracted to move the item within the address, and they will not carry goods upstairs or help you assemble the item. Please ensure you have read and understand this before choosing this method of delivery service.If you choose to use this delivery method, assembly of the digital piano is your responsibility. Assembly is usually fairly easy (similar in some ways to flat-packed furniture available from a well known Sweedish retailer!) and on most pianos requires two able-bodied people (but we recommend three people).
Digital Piano Delivery, Assembly & Installation
Most customers who are within a 100 mile radius of our Eastbourne Superstore choose this option for delivery of their digital piano. We take all the hassle out of the delivery, assembly and we take away all the packaging - which is usually rather a lot!The benefits of having your digital piano delivered by Bonners own team of delivery staff are:
- Specific delivery time (within a 2 hour window)
- Experienced staff carry and move the piano
- Experienced staff efficiently assemble the piano
- We take away all the packaging

