Privacy Policy

Who We Are

At Bonners, we are committed to maintaining the trust and confidence of our visitors to our web site and retail stores. In particular, we want you to know that Bonners is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Cookies

When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site..

www.bonnersmusic.co.uk is no different, we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. .

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this..

Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Bonners Music fully support. We want to ensure that you, as our valued customer, are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust..

Google Analytics

When someone visits www.bonnersmusic.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website..

Mailing Lists

As part of the checkout process in store or online, we collect personal information which may include name, address, contact telephone numbers and email address. We use that information for a couple of reasons: to keep you informed about the progress of your order; to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied; to tell you about events or products which are related to the item(s) you have purchased from us. We don't rent or trade email lists with other organisations and businesses..

We use a third-party provider, MailChimp, to deliver our newsletter emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Anthony White..

Access To Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Anthony White at dataprotection@bonnersmusic.co.uk We will respond to you within 30 days of your request.. 

Klarna

To offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.