Casio AP550 Digital Piano; Black
Casio AP550 Digital Piano; Black
FREE! Sennheiser Headphones and 1 Year Subscription to Tomplay (worth £277.98)
LEARN MORE
FREE! Sennheiser Headphones and 1 Year Subscription to Tomplay (worth £277.98)
FREE! Sennheiser Headphones and 1 Year Subscription to Tomplay (worth £277.98)
LEARN MORE
FREE! Sennheiser Headphones and 1 Year Subscription to Tomplay (worth £277.98)
Casio AP550 Digital Piano; Black
Casio AP550 Digital Piano; Black
SKU:Product Code: AP550BK
Awaiting Stock - Pre Order
Try This Product In Store:
Enter your postcode to find your nearest Bonners showroom.
Experience this instrument in-store
Order online with confidence, or visit one of our showrooms to try this model for yourself.
You’ll often be able to compare it alongside similar instruments, helping you make an informed choice.
Also See In These Stores:
Please note: display models may vary in colour and specification. Where the exact model isn’t available, a similar version from the same range may be available to try.
Sussex:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
Other Stores:
Surrey:
Bonners Piano & Keyboard Centre, 46B Albert Road North Reigate Surrey RH2 9EL
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Surrey, but we may be able to arrange a transfer:
Milton Keynes:
Bonners Piano & Keyboard Centre, 1 Ward Road Bletchley Milton Keynes MK1 1JA
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Milton Keynes, but we may be able to arrange a transfer:
Newcastle:
Bonners Piano Centre, Unit 3A Airport Industrial Estate, Kingston Park, Newcastle-Upon-Tyne, NE3 2EF
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Newcastle, but we may be able to arrange a transfer:
Eastbourne Guitar Store:
Bonners Guitar Store, 9 Faraday Close Eastbourne East Sussex BN22 9BH
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Eastbourne Guitar Store, but we may be able to arrange a transfer:
Price Match
Part Exchange*
Casio AP550 Digital Piano; Black
Casio AP550 Digital Piano; Black
£1,249
Casio AP-550 Digital Piano
When choosing a new digital piano, the most important aspects are the sound quality, the keyboard touch, and the appearance or cabinet design. With the new 2024 Celviano range, Casio has moved up a gear and created some pianos competing with the best instruments in the mid-range price category.
Overview
There are three models in the new Celviano piano range from Casio: the AP-S450, AP550 and AP750. The new models bring a range of pianos with wooden keyboards to a mid-range price point. The keyboard's feel is just as important as the sound when selecting a piano, and there is no doubt that this new range from Casio is equipped with one of the best keyboard actions in their respective price points.
The AP-550 has all the standard features we've come to expect from modern digital pianos, including a metronome, on-board recording, a built-in music library, 26 different voices - including eight acoustic pianos, reverb and effects, adjustable touch response, and USB MIDI to connect to a computer for more advanced music composition and scoring applications.
Smart Hybrid Keyboard Action
Casio's new Smart Hybrid key action uses both resin and spruce wood, which is unique to Casio. Casio is the only manufacturer to use the same wood found in acoustic piano keys. All keys have counterweights, and each key has its own slightly different response time to replicate the key scaling effect on an acoustic grand. These pianos are an ideal choice if you're looking for the most accurate keyboard response without investing in a premium range instrument. The keyboard action meets the demands of both beginner and experienced pianists.
See, Hear, & Play In Store
When buying a new piano, there's nothing like seeing, touching and hearing the instruments in person, and you can do this at one of Bonners Piano Centres. We have showrooms on the South Coast in Eastbourne, Reigate in Surrey, and Milton Keynes. All locations are easy to reach from the major road network and have on-site parking outside the door. You can compare up to 50 models of digital pianos in any of our three stores to be sure you're making the right buying decision.
Design
Casio has worked hard on the design of their new range. The polished front panel reflects your fingers playing the keys - just like a beautiful polished ebony grand piano. The AP550 has the traditional appearance of a full-size cabinet digital piano but with some additional design features that Casio has included to give the instrument a bit more style in your home. The AP550 also has this nice traditional front-leg design, which gives the instrument more character, and this is also true of the hinged top lid, which opens to reveal a tasteful red cloth interior. When open, the top lid helps to project the speakers' sound towards the player.
The touch-control panel disappears when not in use to minimise distraction and hide the piano's digital aspects. The AP-550 is available in black, brown and white finishes, and Bonners offers a range of package bundles that include piano stools and headphones so you can purchase everything you need to get playing in one simple transaction.
Pedals
The AP-550 has three full-size metal pedals that give the same functionality as an acoustic piano - and the damper pedal offers a continuous response, which means it can be used for half-pedalling techniques.
Speaker System
The AP-550 features a new speaker system with four speakers to give a rich, full-bodied sound. The main Speakers are placed facing down, with front-facing tweeters at 45 degrees to each other to achieve a more expansive sound field. The piano also has reflective acoustic panels inside to expand the sound spread even more.
Visual Information Bar
A unique addition to the new Casio range is the Visual Information Bar on the front panel. By default, it shows your playing velocity, but can also show metronome beat, sustain pedal depth and the level of various settings such as touch sensitivity, reverb and string resonance.
Bluetooth Connectivity
The AP-550 is supplied with Casio's WU-BT10 Bluetooth adaptor, which adds wireless MIDI + Audio capabilities. Use Bluetooth to stream backing tracks from your portable device through the piano's speaker system, or connect to Casio's Music Space App to control the piano using your touchscreen and enjoy the play-along tuition features.
Key Features Of The Casio AP-550
NEW Smart Hybrid key action using resin and spruce wood. This is unique to Casio - the only manufacturer to use the same wood as found in acoustic piano keys. All keys have counterweights, and each has a slightly different response time to replicate the key scaling effect on an acoustic grand.
NEW Piano Samples optimised for the new sound system. Grand Piano 1 is a European Concert Grand, and Grand Piano 2 is American (brighter sound with even more punch, good for jazz and pop). Other tones are also included, with added details, such as string buzz in the upright Acoustic Bass (on key release) and more tonal depth in the E. Pianos depending on key velocity.
NEW speaker system with Acoustic Projection - 2 channel, four-speaker configuration. Main Speakers are placed facing down, with front-facing tweeters at 45 degrees to each other to achieve a wide sound field. The piano also has reflective acoustic panels inside to expand the sound spread even more.
NEW continuous damper pedal - Like on an acoustic piano, you can continuously vary the sustain length and depth of resonance according to how far you press the pedal down. This system goes much further than just the usual half-pedalling that most digitals have. The pedals of the AP550 are the same size as acoustic grand piano pedals. The pedalboard has been reinforced and now has adjusters on both sides of the pedals for improved stability.
Acoustic Lid - Opens or closes, changing the sound direction according to the player's preference.
Touch Panel Interface - that disappears when not in use to minimise distraction.
NEW Visual Information Bar - shows your playing velocity by default but can also show metronome beat, sustain pedal depth and the level of various settings (such as touch sensitivity, reverb, string resonance, etc).
Bluetooth MIDI and Audio playback - uses the included WU-BT10 dongle.
| Voice Sample Multi Dimensional Morphing AiR |
| Action 88 Keys NEW Smart Hybrid Hammer Action Keyboard with resin / Austrian spruce wood key materials (white keys) 5 sensitivity levels, off |
| Maximum Polyphony 256 |
| Voices 26 Tones |
| Design Designed in collaboration with C Bechstein. |
| Styling Detail Opening Lid, 1 levels |
| Controls NEW Touch Panel Controls NEW Visual Information Bar |
| Bluetooth Bluetooth Audio and MIDI included (with WU-BT10 USB adaptor) APP: CASIO MUSIC SPACE with Piano Remote Controller Wireless Functionality, MIDI over Bluetooth® Wirelessly connect with your smart device, to playback through the instrument's sound system |
| Other Functions Preset Scenes: 10 / User: 10 Transpose & Octive Shift Duet Mode Layer Split Scenes Effect Preset: 10 / User: 10 Slide-type keyboard cover Music Stand Features (Angle Adjustment, Music Holder) Auto Power Off Auto Resume Operation Lock (ON / OFF / AUTO) |
| Built-in Songs 60 |
| Recoder Instant RePlayer, continuous recording that covers up to 270 seconds previously, allows you to revisit your performance anytime without worrying about actively recording MIDI Recorder 2 tracks (1 system track ＋ 1 solo track), 1 song Real-time recording, playback |
| Audio Recoder & Playback To USB memory: max. 99 songs, approximately 25 min/song To internal flash memory: max. 99 songs, approximately 18 min/song USB Audio Record and Playback (WAV & MP3) |
| Speakers Size：12cm x 2 + 3.5cm x 2 Speaker system：2-channel/4-speaker |
| Speaker Output (20W x 2) + (20W x 2). Total 40 Watts |
| Pedals 3 built-in pedals: Damper (continuously variable) Soft (2 levels, off), Sostenuto Half-Damper Pedal Operation: Yes |
| Conectivity USB port Yes (Type-A, Type-B) Midi via USB Connector for 3-pedal unit Yes PHONES/OUTPUT Stereo standard phone jack (TRS phone) |
| Warranty 5 YEAR on-site warranty. |
| Included Accessories Wireless MIDI & AUDIO Adaptor (WU-BT10) Music Stand AC Adaptor (AD-E24250LW) Headphone Hook |
| Dimensions 1401 x 440 x 891 mm |
| Weight 49.5 KG |
Bundle Deals
Experience this model first-hand at any of our stores listed below.
If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.
Please note that the colour of the display model in our showroom may differ from what is shown on this page.
Sussex
Address:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
Telephone:
01323 639335Delivery Information
At Bonners, we offer a range of flexible delivery and collection options designed to suit both the type of instrument you purchase and your location within the UK mainland.
We aim to dispatch most in-stock standard-sized items within 1 working day of receiving payment. Larger instruments and specialist deliveries may require additional scheduling time, and our team will contact you directly to arrange them.
Please note that we currently deliver to UK mainland addresses only.
Pre-Orders & Out of Stock Items
If you order a product that is temporarily out of stock, we will contact you as soon as possible to confirm the expected lead time.
If you would like to check availability before placing your order, our sales team will be happy to help. For many popular or newly released products, we can also take a small deposit to reserve your place in the queue ahead of new stock arriving.
Standard Parcel Deliveries
Smaller products and standard-sized packages are shipped using trusted third-party courier services, including FedEx and DX Express.
Most in-stock items are dispatched within 1 working day.
Delivery Charges
Product Value
- Over £250 FREE Delivery
- £28 - £249.99 £12 Delivery Charge
- Under £28 £9.99 Delivery Charge
Guitar Strings Delivery
- Royal Mail Delivery £4.99
- Tracked Courier Delivery£7.99
All deliveries require somebody to be available to receive and sign for the goods, particularly for high-value items.
If delivery cannot be completed, the courier will normally make up to two delivery attempts before returning the goods to our warehouse. Re-delivery charges may apply where necessary.
Some remote postcode areas, including the Scottish Highlands, offshore islands, West Wales and certain rural areas, may incur additional delivery charges and slightly longer delivery times.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and courier details.
You can track your shipment directly with the courier once it has been dispatched.
Digital Piano Deliveries
As a specialist piano retailer, we offer two levels of delivery service for digital pianos and larger boxed instruments.
Because many digital pianos weigh between 60kg and 120kg, these deliveries are handled differently from standard parcels.
Economy Delivery
Our Economy Delivery service provides fast mainland UK delivery of your piano in its original flat-packed carton.
- Delivery is typically made between 8am and 6pm
- The piano will be delivered to your doorstep or ground floor entrance
- Assembly is not included
- You will need assistance available to help move the instrument into your property
Delivery Charges - New Digital Pianos
Delivery charges for new boxed digital pianos range from FREE to £49, depending on postcode area.
Some lower-value products supplied in particularly large cartons may carry a delivery charge of £25, which will be clearly shown at checkout.
Agency-Supplied Digital Pianos
Certain digital pianos are supplied directly by the manufacturer on an agency basis. Delivery charges for these products range from FREE to £175, depending on product type and delivery location.
Premium Delivery & Assembly Service
Our Premium Delivery & Assembly Service includes professional in-home setup by our experienced piano delivery team.
This service includes:
- Delivery into your home
- Full assembly of the piano and stand*
- Set up of a matching stool (where applicable)
- Positioning of the instrument
- Removal and recycling of packaging
We will contact you directly to arrange a convenient delivery date and estimated arrival window.
*Ground floor only - contact us for upstairs delivery quotes.
Assembly Charges
Professional in-home assembly charges range from FREE to £250, depending on postcode area and the make and model of the instrument.
Available services and pricing will be displayed automatically at checkout once your postcode has been entered.
Acoustic Piano Deliveries
Acoustic pianos require specialist handling and are delivered by experienced piano moving teams.
We can accommodate a wide range of delivery situations including:
- Ground floor deliveries
- Stair access
- Difficult access installations
- Crane and specialist lifting access where required
Standard Delivery Charges
Standard ground floor delivery to most UK mainland postcodes is FREE.
Additional charges may apply for:
- Scottish Highlands
- Offshore and island locations
- West Wales
- Difficult access properties
- Stair carries or specialist access requirements
Any applicable delivery charges will be confirmed in advance.
Piano Delivery Questionnaire
Prior to delivery, we will ask you to complete a short Piano Delivery Questionnaire. This allows us to assess access arrangements and ensure the safe delivery and positioning of your instrument.
This helps protect both your property and your piano whilst ensuring our delivery team arrives fully prepared.
Removal & Disposal of Existing Acoustic Pianos
If you have an existing acoustic piano that you no longer require, we can often arrange professional removal and disposal.
Disposal Service
Professional piano disposal services start from £99, depending on location and access conditions.
Part Exchange
If you are upgrading your piano, we may also be able to offer a part exchange allowance against your new instrument.
Please contact our sales team with details and photographs of your existing piano for an accurate quotation.
Warehouse Collection
We offer FREE collection from our warehouse locations in:
- Eastbourne
- Reigate
- Milton Keynes
- Newcastle
Collections must be arranged in advance with our sales team.
Please note:
- Warehouse collections require pre-booking
- A deposit may be required
- Online delivery orders cannot normally be converted to collection orders after purchase for security and logistical reasons
Need Help?
If you would like advice regarding delivery options, access requirements, assembly services or lead times, our experienced team will be happy to help.
Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.
With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.
*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.
Spread the Cost with Monthly Payments
At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.
Learn More About Finance Options >
The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.
Casio AP-550 Digital Piano
When choosing a new digital piano, the most important aspects are the sound quality, the keyboard touch, and the appearance or cabinet design. With the new 2024 Celviano range, Casio has moved up a gear and created some pianos competing with the best instruments in the mid-range price category.
Overview
There are three models in the new Celviano piano range from Casio: the AP-S450, AP550 and AP750. The new models bring a range of pianos with wooden keyboards to a mid-range price point. The keyboard's feel is just as important as the sound when selecting a piano, and there is no doubt that this new range from Casio is equipped with one of the best keyboard actions in their respective price points.
The AP-550 has all the standard features we've come to expect from modern digital pianos, including a metronome, on-board recording, a built-in music library, 26 different voices - including eight acoustic pianos, reverb and effects, adjustable touch response, and USB MIDI to connect to a computer for more advanced music composition and scoring applications.
Smart Hybrid Keyboard Action
Casio's new Smart Hybrid key action uses both resin and spruce wood, which is unique to Casio. Casio is the only manufacturer to use the same wood found in acoustic piano keys. All keys have counterweights, and each key has its own slightly different response time to replicate the key scaling effect on an acoustic grand. These pianos are an ideal choice if you're looking for the most accurate keyboard response without investing in a premium range instrument. The keyboard action meets the demands of both beginner and experienced pianists.
See, Hear, & Play In Store
When buying a new piano, there's nothing like seeing, touching and hearing the instruments in person, and you can do this at one of Bonners Piano Centres. We have showrooms on the South Coast in Eastbourne, Reigate in Surrey, and Milton Keynes. All locations are easy to reach from the major road network and have on-site parking outside the door. You can compare up to 50 models of digital pianos in any of our three stores to be sure you're making the right buying decision.
Design
Casio has worked hard on the design of their new range. The polished front panel reflects your fingers playing the keys - just like a beautiful polished ebony grand piano. The AP550 has the traditional appearance of a full-size cabinet digital piano but with some additional design features that Casio has included to give the instrument a bit more style in your home. The AP550 also has this nice traditional front-leg design, which gives the instrument more character, and this is also true of the hinged top lid, which opens to reveal a tasteful red cloth interior. When open, the top lid helps to project the speakers' sound towards the player.
The touch-control panel disappears when not in use to minimise distraction and hide the piano's digital aspects. The AP-550 is available in black, brown and white finishes, and Bonners offers a range of package bundles that include piano stools and headphones so you can purchase everything you need to get playing in one simple transaction.
Pedals
The AP-550 has three full-size metal pedals that give the same functionality as an acoustic piano - and the damper pedal offers a continuous response, which means it can be used for half-pedalling techniques.
Speaker System
The AP-550 features a new speaker system with four speakers to give a rich, full-bodied sound. The main Speakers are placed facing down, with front-facing tweeters at 45 degrees to each other to achieve a more expansive sound field. The piano also has reflective acoustic panels inside to expand the sound spread even more.
Visual Information Bar
A unique addition to the new Casio range is the Visual Information Bar on the front panel. By default, it shows your playing velocity, but can also show metronome beat, sustain pedal depth and the level of various settings such as touch sensitivity, reverb and string resonance.
Bluetooth Connectivity
The AP-550 is supplied with Casio's WU-BT10 Bluetooth adaptor, which adds wireless MIDI + Audio capabilities. Use Bluetooth to stream backing tracks from your portable device through the piano's speaker system, or connect to Casio's Music Space App to control the piano using your touchscreen and enjoy the play-along tuition features.
Key Features Of The Casio AP-550
NEW Smart Hybrid key action using resin and spruce wood. This is unique to Casio - the only manufacturer to use the same wood as found in acoustic piano keys. All keys have counterweights, and each has a slightly different response time to replicate the key scaling effect on an acoustic grand.
NEW Piano Samples optimised for the new sound system. Grand Piano 1 is a European Concert Grand, and Grand Piano 2 is American (brighter sound with even more punch, good for jazz and pop). Other tones are also included, with added details, such as string buzz in the upright Acoustic Bass (on key release) and more tonal depth in the E. Pianos depending on key velocity.
NEW speaker system with Acoustic Projection - 2 channel, four-speaker configuration. Main Speakers are placed facing down, with front-facing tweeters at 45 degrees to each other to achieve a wide sound field. The piano also has reflective acoustic panels inside to expand the sound spread even more.
NEW continuous damper pedal - Like on an acoustic piano, you can continuously vary the sustain length and depth of resonance according to how far you press the pedal down. This system goes much further than just the usual half-pedalling that most digitals have. The pedals of the AP550 are the same size as acoustic grand piano pedals. The pedalboard has been reinforced and now has adjusters on both sides of the pedals for improved stability.
Acoustic Lid - Opens or closes, changing the sound direction according to the player's preference.
Touch Panel Interface - that disappears when not in use to minimise distraction.
NEW Visual Information Bar - shows your playing velocity by default but can also show metronome beat, sustain pedal depth and the level of various settings (such as touch sensitivity, reverb, string resonance, etc).
Bluetooth MIDI and Audio playback - uses the included WU-BT10 dongle.
| Voice Sample Multi Dimensional Morphing AiR |
| Action 88 Keys NEW Smart Hybrid Hammer Action Keyboard with resin / Austrian spruce wood key materials (white keys) 5 sensitivity levels, off |
| Maximum Polyphony 256 |
| Voices 26 Tones |
| Design Designed in collaboration with C Bechstein. |
| Styling Detail Opening Lid, 1 levels |
| Controls NEW Touch Panel Controls NEW Visual Information Bar |
| Bluetooth Bluetooth Audio and MIDI included (with WU-BT10 USB adaptor) APP: CASIO MUSIC SPACE with Piano Remote Controller Wireless Functionality, MIDI over Bluetooth® Wirelessly connect with your smart device, to playback through the instrument's sound system |
| Other Functions Preset Scenes: 10 / User: 10 Transpose & Octive Shift Duet Mode Layer Split Scenes Effect Preset: 10 / User: 10 Slide-type keyboard cover Music Stand Features (Angle Adjustment, Music Holder) Auto Power Off Auto Resume Operation Lock (ON / OFF / AUTO) |
| Built-in Songs 60 |
| Recoder Instant RePlayer, continuous recording that covers up to 270 seconds previously, allows you to revisit your performance anytime without worrying about actively recording MIDI Recorder 2 tracks (1 system track ＋ 1 solo track), 1 song Real-time recording, playback |
| Audio Recoder & Playback To USB memory: max. 99 songs, approximately 25 min/song To internal flash memory: max. 99 songs, approximately 18 min/song USB Audio Record and Playback (WAV & MP3) |
| Speakers Size：12cm x 2 + 3.5cm x 2 Speaker system：2-channel/4-speaker |
| Speaker Output (20W x 2) + (20W x 2). Total 40 Watts |
| Pedals 3 built-in pedals: Damper (continuously variable) Soft (2 levels, off), Sostenuto Half-Damper Pedal Operation: Yes |
| Conectivity USB port Yes (Type-A, Type-B) Midi via USB Connector for 3-pedal unit Yes PHONES/OUTPUT Stereo standard phone jack (TRS phone) |
| Warranty 5 YEAR on-site warranty. |
| Included Accessories Wireless MIDI & AUDIO Adaptor (WU-BT10) Music Stand AC Adaptor (AD-E24250LW) Headphone Hook |
| Dimensions 1401 x 440 x 891 mm |
| Weight 49.5 KG |
Bundle Deals
Experience this model first-hand at any of our stores listed below.
If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.
Please note that the colour of the display model in our showroom may differ from what is shown on this page.
Sussex
Address:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
Telephone:
01323 639335Delivery Information
At Bonners, we offer a range of flexible delivery and collection options designed to suit both the type of instrument you purchase and your location within the UK mainland.
We aim to dispatch most in-stock standard-sized items within 1 working day of receiving payment. Larger instruments and specialist deliveries may require additional scheduling time, and our team will contact you directly to arrange them.
Please note that we currently deliver to UK mainland addresses only.
Pre-Orders & Out of Stock Items
If you order a product that is temporarily out of stock, we will contact you as soon as possible to confirm the expected lead time.
If you would like to check availability before placing your order, our sales team will be happy to help. For many popular or newly released products, we can also take a small deposit to reserve your place in the queue ahead of new stock arriving.
Standard Parcel Deliveries
Smaller products and standard-sized packages are shipped using trusted third-party courier services, including FedEx and DX Express.
Most in-stock items are dispatched within 1 working day.
Delivery Charges
Product Value
- Over £250 FREE Delivery
- £28 - £249.99 £12 Delivery Charge
- Under £28 £9.99 Delivery Charge
Guitar Strings Delivery
- Royal Mail Delivery £4.99
- Tracked Courier Delivery£7.99
All deliveries require somebody to be available to receive and sign for the goods, particularly for high-value items.
If delivery cannot be completed, the courier will normally make up to two delivery attempts before returning the goods to our warehouse. Re-delivery charges may apply where necessary.
Some remote postcode areas, including the Scottish Highlands, offshore islands, West Wales and certain rural areas, may incur additional delivery charges and slightly longer delivery times.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and courier details.
You can track your shipment directly with the courier once it has been dispatched.
Digital Piano Deliveries
As a specialist piano retailer, we offer two levels of delivery service for digital pianos and larger boxed instruments.
Because many digital pianos weigh between 60kg and 120kg, these deliveries are handled differently from standard parcels.
Economy Delivery
Our Economy Delivery service provides fast mainland UK delivery of your piano in its original flat-packed carton.
- Delivery is typically made between 8am and 6pm
- The piano will be delivered to your doorstep or ground floor entrance
- Assembly is not included
- You will need assistance available to help move the instrument into your property
Delivery Charges - New Digital Pianos
Delivery charges for new boxed digital pianos range from FREE to £49, depending on postcode area.
Some lower-value products supplied in particularly large cartons may carry a delivery charge of £25, which will be clearly shown at checkout.
Agency-Supplied Digital Pianos
Certain digital pianos are supplied directly by the manufacturer on an agency basis. Delivery charges for these products range from FREE to £175, depending on product type and delivery location.
Premium Delivery & Assembly Service
Our Premium Delivery & Assembly Service includes professional in-home setup by our experienced piano delivery team.
This service includes:
- Delivery into your home
- Full assembly of the piano and stand*
- Set up of a matching stool (where applicable)
- Positioning of the instrument
- Removal and recycling of packaging
We will contact you directly to arrange a convenient delivery date and estimated arrival window.
*Ground floor only - contact us for upstairs delivery quotes.
Assembly Charges
Professional in-home assembly charges range from FREE to £250, depending on postcode area and the make and model of the instrument.
Available services and pricing will be displayed automatically at checkout once your postcode has been entered.
Acoustic Piano Deliveries
Acoustic pianos require specialist handling and are delivered by experienced piano moving teams.
We can accommodate a wide range of delivery situations including:
- Ground floor deliveries
- Stair access
- Difficult access installations
- Crane and specialist lifting access where required
Standard Delivery Charges
Standard ground floor delivery to most UK mainland postcodes is FREE.
Additional charges may apply for:
- Scottish Highlands
- Offshore and island locations
- West Wales
- Difficult access properties
- Stair carries or specialist access requirements
Any applicable delivery charges will be confirmed in advance.
Piano Delivery Questionnaire
Prior to delivery, we will ask you to complete a short Piano Delivery Questionnaire. This allows us to assess access arrangements and ensure the safe delivery and positioning of your instrument.
This helps protect both your property and your piano whilst ensuring our delivery team arrives fully prepared.
Removal & Disposal of Existing Acoustic Pianos
If you have an existing acoustic piano that you no longer require, we can often arrange professional removal and disposal.
Disposal Service
Professional piano disposal services start from £99, depending on location and access conditions.
Part Exchange
If you are upgrading your piano, we may also be able to offer a part exchange allowance against your new instrument.
Please contact our sales team with details and photographs of your existing piano for an accurate quotation.
Warehouse Collection
We offer FREE collection from our warehouse locations in:
- Eastbourne
- Reigate
- Milton Keynes
- Newcastle
Collections must be arranged in advance with our sales team.
Please note:
- Warehouse collections require pre-booking
- A deposit may be required
- Online delivery orders cannot normally be converted to collection orders after purchase for security and logistical reasons
Need Help?
If you would like advice regarding delivery options, access requirements, assembly services or lead times, our experienced team will be happy to help.
Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.
With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.
*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.
Spread the Cost with Monthly Payments
At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.
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The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.