Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Call & Collect From Our Warehouses
How It Works
Call & Collect From Our Warehouses
Call & Collect From Our Warehouses
How It Works
Call & Collect From Our Warehouses
Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
SKU:Product Code: JW24042606
1 in stock
Try This Product In Store:
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Experience this instrument in-store
Order online with confidence, or visit one of our showrooms to try this model for yourself.
You’ll often be able to compare it alongside similar instruments, helping you make an informed choice.
Also See In These Stores:
Please note: display models may vary in colour and specification. Where the exact model isn’t available, a similar version from the same range may be available to try.
Sussex:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
Other Stores:
Surrey:
Bonners Piano & Keyboard Centre, 46B Albert Road North Reigate Surrey RH2 9EL
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Surrey, but we may be able to arrange a transfer:
Milton Keynes:
Bonners Piano & Keyboard Centre, 1 Ward Road Bletchley Milton Keynes MK1 1JA
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Milton Keynes, but we may be able to arrange a transfer:
Newcastle:
Bonners Piano Centre, Unit 3A Airport Industrial Estate, Kingston Park, Newcastle-Upon-Tyne, NE3 2EF
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Newcastle, but we may be able to arrange a transfer:
Eastbourne Guitar Store:
Bonners Guitar Store, 9 Faraday Close Eastbourne East Sussex BN22 9BH
- NEAREST TO YOU
- ON DISPLAY
- NOT ON DISPLAY
This model is not currently on display in Eastbourne Guitar Store, but we may be able to arrange a transfer:
Price Match
Part Exchange*
Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Kawai Novus NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
£7,999
Kawai NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Save ££££££s with Ex-Showroom Products!
This is an ex-demo piano, which means it has been used for showroom demonstration or video production purposes.
We have tested and checked this product; it functions perfectly and is in superb showroom condition. The warranty is the same as if you were purchasing a brand-new piano. Save £££££s!
Delivery
Our experts will deliver, set up, and install this ex-display piano in the ground floor room of your choice (charges shown below). We use our own dedicated piano delivery experts and specify a mutually convenient delivery day. Buying a new piano should be an exciting occasion, and we want you to have the best experience possible. If you have any special requests, please call us to discuss them - we're always happy to do our best! Contact us before ordering if you need upstairs delivery - an additional charge may apply.
- Free Ground Floor Delivery To The Following Postcode Areas:
AL BN BR CR CT DA EN GU HA HP IG IP KT LU ME MK RH RM SL SM TN TW WD - Ground Floor Delivery is Charged At £99 to the following postcodes:
BH BS CB CM CO CV CW E EC LE NN NW OX PO1-PO29 RG SE SG SN SO SP SS SW UB W1-W14 WC - Ground Floor Delivery is Charged At £175 to the following postcodes:
B BA BB BD BF BL CA CF CH DE DG DH DL DN DT DY EH EX FY G GL HD HG HR HU HX L LA LN LS M ML N NE NG NP NR OL PE PL PR S SA SK SR ST SY TA TF TQ TR TS WA WF WN WR WS WV YO - Ground Floor Delivery is Charged At £250 to the following postcodes:
DD PO30-PO39 AB FK KY LD LL PH TD - Delivery is not available to the following postcodes:
BT HS IV KA KW PA ZE
Kawai Novus NV10s Hybrid Piano
The Kawai Novus NV10s Hybrid Piano bridges the gap between an acoustic grand and a digital instrument. By combining the keyboard of an acoustic grand piano with the sound of a digital piano, Kawai has produced an instrument with an authentic & expressive key touch that offers all the benefits of digital piano technology including a large choice of voices, headphone output, Bluetooth connectivity, and more.
The NV10s model is the next step in Kawai's upright hybrid piano range. Following in the footsteps of the popular NV10, the NV10s boasts a refreshed touchscreen graphical operating system and compatibility with Kawai's Piano Remote app.
Five Year Manufacturer Backed Warranty
Every Kawai Novus hybrid piano purchased brand new from Bonners is also sold with a standard 5-year manufacturer-backed warranty for complete peace of mind. In the unlikely event of any issues, Bonners will arrange for a Kawai engineer to visit your location to attend to any servicing requirements.
What Is A Hybrid Piano?
A Hybrid Piano usually refers to a digital piano that has the keyboard action and mechanism taken from a traditional acoustic piano. This results in a more authentic touch and musical experience for the player when compared with traditional digital-only pianos. The sound is generated electronically, so Hybrid pianos never require tuning and the other regular maintenance associated with acoustic pianos.
Hybrid pianos such as the Kawai Novus NV10s allow the use of headphones for the times when you want to practice without disturbing other people in the household or neighboring properties. Quite simply, the Novus NV10s gives you all the benefits of a digital piano, whilst retaining the delicate, responsive touch of a traditional acoustic grand.
Keyboard Action, Hammers & Dampers
The felt hammers in the NV10s action have been replaced with ABS equivalents, and are individually graded in weight from the bass register to the treble, resulting in long-lasting reliability without compromising performance.
Optical sensors take the place of the piano strings and accurately measure the velocity and speed of the hammer movements to ensure a natural response is experienced by the performing musician.
The NV10s features a grand piano damper mechanism. Although there are no strings in the NV10s, the inclusion of traditional dampers reproduces the weighting of a grand piano sustain pedal and also eases the keyboard's resistance when the pedal is pressed. This particular feature is unique to the Kawai NOVUS NV10s and has so far not been included in hybrid pianos from other manufacturers.
Sound Reproduction
The NOVUS NV10s features the sound of the Shigeru Kawai SK-EX concert grand piano. This particular piano is one of the finest grand pianos in the World and is authentically recreated in the NV10s. This piano sound is used in other high-performance Kawai digital pianos, but in the NOVUS NV10s, it is further enhanced by 1-bit processing, premium dual DACs, and DIDRC filter and amplification technology powered by Japan’s leading high-end audio manufacturer, Onkyo.
The Novus NV10s is one of the very best digital instruments on the market for practicing for exams, performances, and recitals, as well as being the perfect premium-grade instrument for discerning beginners who want to learn piano but require the convenient functions of a digital instrument.
The optical hammer sensing system ensures that every nuance and subtlety of your performance is replicated by the instrument.
SK-EX Rendering sound engine with multi-channel piano sampling
Kawai has been manufacturing Acoustic pianos for over 90 years, and their latest flagship instrument is the magnificent Shigeru Kawai SK-EX Concert Grand. Kawai has meticulously sampled (recorded) the sound of the SK-EX Concert Grand using multi-channel recording techniques and it is this sound that you hear when you first play the NV10s. There is, of course, a huge range of different piano tones for a wide range of musical tastes, plus other voices such as E.PIano, Harpsichord, Strings, Organ and more. The NV10s is certainly versatile and it allows you to practice both traditional acoustic piano music, as well as being more creative by using the other instrument voices.
Premium audio processing, amplification, and speaker technologies powered by Onkyo
With such beautiful instrument voices present in the NV10s, Kawai needed an audio system to do justice to their new instrument. Kawai has partnered with high-end hi-fi audio manufacturer Onkyo to produce the amplification systems in their prestigious musical instruments. The NV10s features a massive 135W (45W x 3) Onkyo amplification system which drives the TwinDrive Soundboard Speaker System and 8 cm x 4 (Onkyo top speakers) plus 2 cm x 2 (Onkyo dome tweeters).
Integrated Bluetooth MIDI and audio for wireless communication with smart devices
Tradition meets the future with the Novus NV10s. it is possible to stream audio from your smart device or computer using wireless Bluetooth technology. The sound of your favourite tracks is enhanced with the combination of Onkyo amplification and Kawai Soundboard Speaker system. Bluetooth MIDI compatibility enables the connection of the piano to your favourite recording apps & software - all completely wirelessly, including the handy"Piano Remote" app from Kawai.
Touchscreen Interface
The Novus NV10s is operated by using a familiar 5" LCD touchscreen display which is running Kawai's latest digital piano operating system. Navigation through the menus to change voices, set the metronome, and record your performance is all very intuitive, and you can even name and save your favourite voice combinations for recall at a later time.
The display hides when not in use and blends into the shiny black finish of the Novus cabinet to retain the piano's traditional appearance.
Virtual Technician - Customise Your Piano
The popular Virtual Technician function allows access to 19 adjustable parameters such as Voicing (incl. 88-key User Voicing), Damper Resonance, Damper Noise, String Resonance, Cabinet Resonance, Tuning, Touch, and a large number of other technical details which allow you to create your own unique piano sound. It is possible to store your own piano voices in the memory of the NV10s for instant recall.
Record Your performance
There's nothing more pleasing than to be able to record your performance and listen back - whether for pleasure or for checking your progress when learning difficult musical passages. The Kawai Novus NV10s has a convenient WAV/MP3/MIDI file record and playback facility which records directly to USB memory (not supplied). This makes sharing your music with family and friends extremely easy.
Experience this model first-hand at any of our stores listed below.
If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.
Please note that the colour of the display model in our showroom may differ from what is shown on this page.
Sussex
Address:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
Telephone:
01323 639335We offer a variety of flexible delivery options tailored to your location and the type of instrument you purchase. We aim to dispatch most in-stock standard-sized packages within 1 working day of receiving payment. Please note that we currently ship to the UK mainland only.
Pre-Orders and Out of Stock Items
If you order a product that is out of stock, we will contact you to confirm the lead time once we receive your order. You can also call or email us in advance of placing your order to check the current lead time for specific products and pay a small deposit to secure your place in the queue. This is especially convenient for popular or new products when demand is high.
Standard Size Packages
For standard-size packages, we use a range of third-party courier services to deliver goods as efficiently as possible. All items require someone to be present to receive the goods and provide proof of delivery. This is especially important for high-value items.
If you are not home, the courier may leave your parcel in a secure location and provide photographic proof, though this is at the courier's discretion and often not possible for high-value goods. If a delivery cannot be completed, our partners will make up to two attempts before returning the goods to our warehouse. Please be aware that a fee applies for any necessary re-delivery.
For larger items or those requiring delivery to locations such as the Scottish Highlands, offshore islands, or parts of Wales and Northern England, surcharges and longer delivery times of up to 10 days may apply.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and the name of the courier used. You can track your parcel directly through our partner websites:
- FedEx: Track your FedEx shipment here
- DX Express: Track your DX Express shipment here
Digital Piano & Large Item Delivery
As a specialist piano retailer, we provide two distinct tiers of service for digital piano deliveries to the UK mainland. Larger items that require specialist courier delivery are an exception to our standard despatch times; we will contact you personally to arrange these deliveries. This ensures you know exactly when your item is arriving and can be prepared to have help on hand if required to move and unpack your goods.
- Economy Delivery: Our fastest service for digital pianos. Your instrument is delivered flat-packed in a box to your doorstep between 8am and 6pm. Because these boxes can weigh between 60kg and 120kg, you will need to have someone available to help you move the instrument into your home and sign for the delivery.
- Premium Delivery & Setup: This premium service includes professional assembly by our experienced team. We will build your piano in your home, set up any purchased stools, and take away all packaging for recycling. We will coordinate a convenient delivery date and a two-hour time slot with you.
Acoustic Piano Deliveries
Acoustic pianos are delicate instruments that require professional handling with the utmost care. We use specialist piano delivery teams with years of experience to safely deliver upright and grand pianos. We can handle most situations, from a simple drop off to upstairs installations, and even locations where crane access is required.
Ahead of your piano delivery, we will ask you to complete our Piano Delivery Questionnaire to confirm a few details about access to your property and where the piano will be positioned. This will help us ensure your new instrument is delivered safely, efficiently, and without risk to either our team or your piano.
Removal of Existing Acoustic Pianos
If you have an old piano that you no longer require, we can arrange for its professional collection and disposal. Our specialist teams ensure the removal is handled safely without damaging your property.
- Disposal Service: Prices for piano collection and disposal start from £99.
- Part Exchange: If you are upgrading, we may be able to offer a part exchange value against your new purchase.
Please contact our team to discuss the specifics of your old instrument so we can provide an accurate quote and coordinate the removal with your new delivery.
Additional Services and Information
For those who prefer to collect in person, you can pick up your order from one of our warehouse locations in Eastbourne, Reigate, Milton Keynes, or Newcastle. To use this service, please contact us by phone to arrange a deposit and confirm availability, as online orders are not eligible for warehouse collection.
For specific quotes or to discuss complex delivery requirements, please contact our sales team at 01323 639335 or email sales@bonnersmusic.co.uk.
Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.
With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.
*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.
Spread the Cost with Monthly Payments
At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.
Learn More About Finance Options >
The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.
Kawai NV10S Hybrid Piano Incl Concert Stool; Serial No:G809545 | Certified Ex Demo with 5 Years Warranty
Save ££££££s with Ex-Showroom Products!
This is an ex-demo piano, which means it has been used for showroom demonstration or video production purposes.
We have tested and checked this product; it functions perfectly and is in superb showroom condition. The warranty is the same as if you were purchasing a brand-new piano. Save £££££s!
Delivery
Our experts will deliver, set up, and install this ex-display piano in the ground floor room of your choice (charges shown below). We use our own dedicated piano delivery experts and specify a mutually convenient delivery day. Buying a new piano should be an exciting occasion, and we want you to have the best experience possible. If you have any special requests, please call us to discuss them - we're always happy to do our best! Contact us before ordering if you need upstairs delivery - an additional charge may apply.
- Free Ground Floor Delivery To The Following Postcode Areas:
AL BN BR CR CT DA EN GU HA HP IG IP KT LU ME MK RH RM SL SM TN TW WD - Ground Floor Delivery is Charged At £99 to the following postcodes:
BH BS CB CM CO CV CW E EC LE NN NW OX PO1-PO29 RG SE SG SN SO SP SS SW UB W1-W14 WC - Ground Floor Delivery is Charged At £175 to the following postcodes:
B BA BB BD BF BL CA CF CH DE DG DH DL DN DT DY EH EX FY G GL HD HG HR HU HX L LA LN LS M ML N NE NG NP NR OL PE PL PR S SA SK SR ST SY TA TF TQ TR TS WA WF WN WR WS WV YO - Ground Floor Delivery is Charged At £250 to the following postcodes:
DD PO30-PO39 AB FK KY LD LL PH TD - Delivery is not available to the following postcodes:
BT HS IV KA KW PA ZE
Kawai Novus NV10s Hybrid Piano
The Kawai Novus NV10s Hybrid Piano bridges the gap between an acoustic grand and a digital instrument. By combining the keyboard of an acoustic grand piano with the sound of a digital piano, Kawai has produced an instrument with an authentic & expressive key touch that offers all the benefits of digital piano technology including a large choice of voices, headphone output, Bluetooth connectivity, and more.
The NV10s model is the next step in Kawai's upright hybrid piano range. Following in the footsteps of the popular NV10, the NV10s boasts a refreshed touchscreen graphical operating system and compatibility with Kawai's Piano Remote app.
Five Year Manufacturer Backed Warranty
Every Kawai Novus hybrid piano purchased brand new from Bonners is also sold with a standard 5-year manufacturer-backed warranty for complete peace of mind. In the unlikely event of any issues, Bonners will arrange for a Kawai engineer to visit your location to attend to any servicing requirements.
What Is A Hybrid Piano?
A Hybrid Piano usually refers to a digital piano that has the keyboard action and mechanism taken from a traditional acoustic piano. This results in a more authentic touch and musical experience for the player when compared with traditional digital-only pianos. The sound is generated electronically, so Hybrid pianos never require tuning and the other regular maintenance associated with acoustic pianos.
Hybrid pianos such as the Kawai Novus NV10s allow the use of headphones for the times when you want to practice without disturbing other people in the household or neighboring properties. Quite simply, the Novus NV10s gives you all the benefits of a digital piano, whilst retaining the delicate, responsive touch of a traditional acoustic grand.
Keyboard Action, Hammers & Dampers
The felt hammers in the NV10s action have been replaced with ABS equivalents, and are individually graded in weight from the bass register to the treble, resulting in long-lasting reliability without compromising performance.
Optical sensors take the place of the piano strings and accurately measure the velocity and speed of the hammer movements to ensure a natural response is experienced by the performing musician.
The NV10s features a grand piano damper mechanism. Although there are no strings in the NV10s, the inclusion of traditional dampers reproduces the weighting of a grand piano sustain pedal and also eases the keyboard's resistance when the pedal is pressed. This particular feature is unique to the Kawai NOVUS NV10s and has so far not been included in hybrid pianos from other manufacturers.
Sound Reproduction
The NOVUS NV10s features the sound of the Shigeru Kawai SK-EX concert grand piano. This particular piano is one of the finest grand pianos in the World and is authentically recreated in the NV10s. This piano sound is used in other high-performance Kawai digital pianos, but in the NOVUS NV10s, it is further enhanced by 1-bit processing, premium dual DACs, and DIDRC filter and amplification technology powered by Japan’s leading high-end audio manufacturer, Onkyo.
The Novus NV10s is one of the very best digital instruments on the market for practicing for exams, performances, and recitals, as well as being the perfect premium-grade instrument for discerning beginners who want to learn piano but require the convenient functions of a digital instrument.
The optical hammer sensing system ensures that every nuance and subtlety of your performance is replicated by the instrument.
SK-EX Rendering sound engine with multi-channel piano sampling
Kawai has been manufacturing Acoustic pianos for over 90 years, and their latest flagship instrument is the magnificent Shigeru Kawai SK-EX Concert Grand. Kawai has meticulously sampled (recorded) the sound of the SK-EX Concert Grand using multi-channel recording techniques and it is this sound that you hear when you first play the NV10s. There is, of course, a huge range of different piano tones for a wide range of musical tastes, plus other voices such as E.PIano, Harpsichord, Strings, Organ and more. The NV10s is certainly versatile and it allows you to practice both traditional acoustic piano music, as well as being more creative by using the other instrument voices.
Premium audio processing, amplification, and speaker technologies powered by Onkyo
With such beautiful instrument voices present in the NV10s, Kawai needed an audio system to do justice to their new instrument. Kawai has partnered with high-end hi-fi audio manufacturer Onkyo to produce the amplification systems in their prestigious musical instruments. The NV10s features a massive 135W (45W x 3) Onkyo amplification system which drives the TwinDrive Soundboard Speaker System and 8 cm x 4 (Onkyo top speakers) plus 2 cm x 2 (Onkyo dome tweeters).
Integrated Bluetooth MIDI and audio for wireless communication with smart devices
Tradition meets the future with the Novus NV10s. it is possible to stream audio from your smart device or computer using wireless Bluetooth technology. The sound of your favourite tracks is enhanced with the combination of Onkyo amplification and Kawai Soundboard Speaker system. Bluetooth MIDI compatibility enables the connection of the piano to your favourite recording apps & software - all completely wirelessly, including the handy"Piano Remote" app from Kawai.
Touchscreen Interface
The Novus NV10s is operated by using a familiar 5" LCD touchscreen display which is running Kawai's latest digital piano operating system. Navigation through the menus to change voices, set the metronome, and record your performance is all very intuitive, and you can even name and save your favourite voice combinations for recall at a later time.
The display hides when not in use and blends into the shiny black finish of the Novus cabinet to retain the piano's traditional appearance.
Virtual Technician - Customise Your Piano
The popular Virtual Technician function allows access to 19 adjustable parameters such as Voicing (incl. 88-key User Voicing), Damper Resonance, Damper Noise, String Resonance, Cabinet Resonance, Tuning, Touch, and a large number of other technical details which allow you to create your own unique piano sound. It is possible to store your own piano voices in the memory of the NV10s for instant recall.
Record Your performance
There's nothing more pleasing than to be able to record your performance and listen back - whether for pleasure or for checking your progress when learning difficult musical passages. The Kawai Novus NV10s has a convenient WAV/MP3/MIDI file record and playback facility which records directly to USB memory (not supplied). This makes sharing your music with family and friends extremely easy.
Experience this model first-hand at any of our stores listed below.
If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.
Please note that the colour of the display model in our showroom may differ from what is shown on this page.
Sussex
Address:
Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH
Telephone:
01323 639335We offer a variety of flexible delivery options tailored to your location and the type of instrument you purchase. We aim to dispatch most in-stock standard-sized packages within 1 working day of receiving payment. Please note that we currently ship to the UK mainland only.
Pre-Orders and Out of Stock Items
If you order a product that is out of stock, we will contact you to confirm the lead time once we receive your order. You can also call or email us in advance of placing your order to check the current lead time for specific products and pay a small deposit to secure your place in the queue. This is especially convenient for popular or new products when demand is high.
Standard Size Packages
For standard-size packages, we use a range of third-party courier services to deliver goods as efficiently as possible. All items require someone to be present to receive the goods and provide proof of delivery. This is especially important for high-value items.
If you are not home, the courier may leave your parcel in a secure location and provide photographic proof, though this is at the courier's discretion and often not possible for high-value goods. If a delivery cannot be completed, our partners will make up to two attempts before returning the goods to our warehouse. Please be aware that a fee applies for any necessary re-delivery.
For larger items or those requiring delivery to locations such as the Scottish Highlands, offshore islands, or parts of Wales and Northern England, surcharges and longer delivery times of up to 10 days may apply.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and the name of the courier used. You can track your parcel directly through our partner websites:
- FedEx: Track your FedEx shipment here
- DX Express: Track your DX Express shipment here
Digital Piano & Large Item Delivery
As a specialist piano retailer, we provide two distinct tiers of service for digital piano deliveries to the UK mainland. Larger items that require specialist courier delivery are an exception to our standard despatch times; we will contact you personally to arrange these deliveries. This ensures you know exactly when your item is arriving and can be prepared to have help on hand if required to move and unpack your goods.
- Economy Delivery: Our fastest service for digital pianos. Your instrument is delivered flat-packed in a box to your doorstep between 8am and 6pm. Because these boxes can weigh between 60kg and 120kg, you will need to have someone available to help you move the instrument into your home and sign for the delivery.
- Premium Delivery & Setup: This premium service includes professional assembly by our experienced team. We will build your piano in your home, set up any purchased stools, and take away all packaging for recycling. We will coordinate a convenient delivery date and a two-hour time slot with you.
Acoustic Piano Deliveries
Acoustic pianos are delicate instruments that require professional handling with the utmost care. We use specialist piano delivery teams with years of experience to safely deliver upright and grand pianos. We can handle most situations, from a simple drop off to upstairs installations, and even locations where crane access is required.
Ahead of your piano delivery, we will ask you to complete our Piano Delivery Questionnaire to confirm a few details about access to your property and where the piano will be positioned. This will help us ensure your new instrument is delivered safely, efficiently, and without risk to either our team or your piano.
Removal of Existing Acoustic Pianos
If you have an old piano that you no longer require, we can arrange for its professional collection and disposal. Our specialist teams ensure the removal is handled safely without damaging your property.
- Disposal Service: Prices for piano collection and disposal start from £99.
- Part Exchange: If you are upgrading, we may be able to offer a part exchange value against your new purchase.
Please contact our team to discuss the specifics of your old instrument so we can provide an accurate quote and coordinate the removal with your new delivery.
Additional Services and Information
For those who prefer to collect in person, you can pick up your order from one of our warehouse locations in Eastbourne, Reigate, Milton Keynes, or Newcastle. To use this service, please contact us by phone to arrange a deposit and confirm availability, as online orders are not eligible for warehouse collection.
For specific quotes or to discuss complex delivery requirements, please contact our sales team at 01323 639335 or email sales@bonnersmusic.co.uk.
Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.
With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.
*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.
Spread the Cost with Monthly Payments
At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.
Learn More About Finance Options >
The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.