Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

SKU:Product Code: JW190626012

TESTED & SOLD WITH WARRANTY
Regular price £4,499
Sale price £4,499 Regular price RRP £7,778
Save £3,279 Sold out

Sold out

Try This Product In Store:

Enter your postcode to find your nearest Bonners showroom.

Experience this instrument in-store

Order online with confidence, or visit one of our showrooms to try this model for yourself.

You’ll often be able to compare it alongside similar instruments, helping you make an informed choice.

Also See In These Stores:

Please note: display models may vary in colour and specification. Where the exact model isn’t available, a similar version from the same range may be available to try.

Sussex:

Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH

  • NEAREST TO YOU
  • ON DISPLAY
  • NOT ON DISPLAY
Bonners Music

Other Stores:

Surrey:

Bonners Piano & Keyboard Centre, 46B Albert Road North Reigate Surrey RH2 9EL

  • NEAREST TO YOU
  • ON DISPLAY
  • NOT ON DISPLAY

This model is not currently on display in Surrey, but we may be able to arrange a transfer:

Bonners Music

Milton Keynes:

Bonners Piano & Keyboard Centre, 1 Ward Road Bletchley Milton Keynes MK1 1JA

  • NEAREST TO YOU
  • ON DISPLAY
  • NOT ON DISPLAY

This model is not currently on display in Milton Keynes, but we may be able to arrange a transfer:

Bonners Music

Newcastle:

Bonners Piano Centre, Unit 3A Airport Industrial Estate, Kingston Park, Newcastle-Upon-Tyne, NE3 2EF

  • NEAREST TO YOU
  • ON DISPLAY
  • NOT ON DISPLAY

This model is not currently on display in Newcastle, but we may be able to arrange a transfer:

Bonners Music

Eastbourne Guitar Store:

Bonners Guitar Store, 9 Faraday Close Eastbourne East Sussex BN22 9BH

  • NEAREST TO YOU
  • ON DISPLAY
  • NOT ON DISPLAY

This model is not currently on display in Eastbourne Guitar Store, but we may be able to arrange a transfer:

Bonners Music
Price Match
Part Exchange*
View full details
12 Months Warranty
Part Exchange Welcome
Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

£4,499

£4,499

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Purchase your pre-owned instrument from Bonners with confidence. Before being made available for sale, all keyboards and digital pianos undergo meticulous checks by our technicians to ensure they are clean, tested, and fully operational before sale. This includes a comprehensive inspection, cleaning, and thorough testing to ensure optimal functionality and performance. As well as resetting instruments to their factory settings, we ensure instruments are upgraded to the latest firmware, to make sure the unit you receive has up-to-date features. For detailed condition information, please refer to the product images shown on this page. If you have any questions about a particular used keyboard or digital piano, feel free to call us on 01323 639335.

Delivery
Our aim is to make your new piano purchase as smooth and enjoyable as possible! Our dedicated piano delivery experts will carefully deliver, set up, and install your pre-owned piano in the ground-floor room of your choice (see charges below). After receiving your order, we’ll contact you to arrange the delivery date. If you have any special requests, just give us a call—we’re always here to help and will do our very best to accommodate your needs. Please contact us before placing your order for deliveries involving stairs, as additional charges may apply.

Free Ground Floor Delivery To The Following Postcode Areas:
AL BN BR CR DA EN GU HP KT LU MK RH SE

Ground Floor Delivery is Charged At £99 to the following postcodes:
CT CB CM CO HA IG IP ME RM SL SM TN TW WD N1 N2-N9 N10-N81 NN NW PO1-PO9 PO10-PO29 RG SO SW UB W1 W2-W9 WC E EC W10-W14 

Ground Floor Delivery is Charged At £175 to the following postcodes:
BH BS CV CW LE OX SG SN SP SS B1-B9 B10-B99 BA BB BD BF BL CA CF CH DE DG DH DL DN DT DY EH EX FY G1-G9 G10-G99 GL HD HG HR HU HX L1-L9 L10-L99 LA LN LS M1-M9 M10-M99 ML NE NG NP NR OL PE PL PR S1-S9 S10-S99 SA SK SR ST SY TA TF TQ TR TS WA WF WN WR WS WV YO

Ground Floor Delivery is Charged At £250 to the following postcodes:
DD PO30-PO39 AB FK KY LD LL PH TD

Delivery is not available to the following postcodes:
BT HS IV KA KW PA ZE


Kawai Novus NV5s Hybrid Piano

The Kawai Novus range of hybrid pianos bridge the gap between acoustic and digital instruments. By combining the keyboard of an acoustic upright with the sound of a digital piano, Kawai has produced an instrument with an authentic & expressive key touch that offers all the benefits of digital piano technology including a large choice of voices, headphone output, Bluetooth connectivity and more.

The NV5s model is the next step in Kawai's upright hybrid piano range. Following in the footsteps of the popular NV5, the NV5s boasts a refreshed touchscreen graphical operating system and compatibility with Kawai's Piano Remote app. 



Millennium III Hybrid upright piano keyboard action
The Kawai Novus NV5s has a piano keyboard that is very similar in design and construction to that found in a traditional acoustic upright piano. The keyboard weighting and sensitivity replicate that of an acoustic instrument, which means that it should be easy to transition from one instrument to another.

The Novus NV5s is one of the very best digital instruments on the market for practising for exams, performances and recitals, as well as being the perfect instrument for beginners who want to learn piano but require the convenient functions of a digital instrument. The optical hammer sensing system ensures that every nuance and subtlety of your performance is replicated by the instrument.

Real upright piano damper mechanism for true key and pedal weighting
When using the damper pedal on an acoustic piano, the weighting of the keyboard is slightly reduced. The Novus NV5s is the only upright Hybrid Piano that faithfully replaces this behaviour and adds to the overall authenticity of the musical experience.

SK-EX Rendering sound engine with multi-channel piano sampling
Kawai has been manufacturing Acoustic pianos for over 90 years, and their latest flagship instrument is the magnificent Shigeru Kawai SK-EX Concert Grand. Kawai has meticulously sampled (recorded) the sound of the SK-EX Concert Grand using multi-channel recording techniques and it is this sound that you hear when you first play the NV5s. There are, of course, a huge range of different piano tones for a wide range of musical tastes, plus other voices such as E.PIano, Harpsichord, Strings, Organ and more. The NV5s is certainly versatile and it allows you to practice both traditional acoustic piano music, as well as being more creative by using the other instrument voices.

Premium audio processing, amplification, and speaker technologies powered by Onkyo
With such beautiful instrument voices present in the NV5s, Kawai needed an audio system to do justice to their new instrument. Kawai has partnered with high-end hi-fi audio manufacturer Onkyo to produce the amplification systems in their prestigious musical instruments. The NV5s features a massive 135W (45W x 3) Onkyo amplification system which drives the TwinDrive Soundboard Speaker System and 8 cm x 4 (Onkyo top speakers) plus 2 cm x 2 (Onkyo dome tweeters).

3rd generation TwinDrive Soundboard Speaker system featuring Onkyo transducers
The voice of an acoustic piano is produced by means of a wooden soundboard at the rear of the instrument which vibrates and envelopes the player in sound. Kawai has replicated the natural ambience of an acoustic instrument by implementing a Soundboard Speaker System into their higher range models, including the Novus NV5s. There are small internal speakers mounted onto the soundboard at the back of the NV5s, which amplify the sound of the piano through the natural wood. This results in a more 'open' and resonant sound than that of digital pianos equipped with a standard stereo speaker system.

Integrated Bluetooth MIDI and audio for wireless communication with smart devices
Tradition meets the future with the Novus NV5s. it is possible to stream audio from your smart device or computer using wireless Bluetooth technology. The sound of your favourite tracks is enhanced with the combination of Onkyo amplification and Kawai Soundboard Speaker system. Bluetooth MIDI compatibility enables the connection of the piano to your favourite recording apps & software - all completely wirelessly, including the handy"Piano Remote" app from Kawai.

Touchscreen Interface
The Novus NV5s is operated by using a familiar 5" LCD touchscreen display which is running Kawai's latest digital piano operating system. Navigation through the menus to change voices, set the metronome and record your performance is all very intuitive, and you can even name and save your favourite voice combinations for recall at a later time.

The display hides when not in use and blends into the shiny black finish of the Novus cabinet to retain the piano's traditional appearance.

Virtual Technician - Customise Your Piano
The popular Virtual Technician function allows access to 19 adjustable parameters such as Voicing (incl. 88-key User Voicing), Damper Resonance, Damper Noise, String Resonance, Cabinet Resonance, Tuning, Touch and a large number of other technical details which allow you to create your own unique piano sound. It is possible to store your own piano voices to the memory of the NV5s for instant recall.

Record Your performance
There's nothing more pleasing than to be able to record your performance and listen back - whether for pleasure or for checking your progress when learning difficult musical passages. The Kawai Novus NV5s has a convenient WAV/MP3/MIDI file record and playback facility which records directly to USB memory (not supplied). This makes sharing your music with family and friends extremely simple.

Experience this model first-hand at any of our stores listed below.

If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.

Please note that the colour of the display model in our showroom may differ from what is shown on this page.

Sussex

Sussex

Address:

Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH

Telephone:

01323 639335

Delivery Information

At Bonners, we offer a range of flexible delivery and collection options designed to suit both the type of instrument you purchase and your location within the UK mainland.

We aim to dispatch most in-stock standard-sized items within 1 working day of receiving payment. Larger instruments and specialist deliveries may require additional scheduling time, and our team will contact you directly to arrange them.

Please note that we currently deliver to UK mainland addresses only.

Pre-Orders & Out of Stock Items

If you order a product that is temporarily out of stock, we will contact you as soon as possible to confirm the expected lead time.

If you would like to check availability before placing your order, our sales team will be happy to help. For many popular or newly released products, we can also take a small deposit to reserve your place in the queue ahead of new stock arriving.

Standard Parcel Deliveries

Smaller products and standard-sized packages are shipped using trusted third-party courier services, including FedEx and DX Express.

Most in-stock items are dispatched within 1 working day.

Delivery Charges

Product Value

  • Over £250 FREE Delivery
  • £28 - £249.99 £12 Delivery Charge
  • Under £28 £9.99 Delivery Charge

Guitar Strings Delivery

  • Royal Mail Delivery £4.99
  • Tracked Courier Delivery£7.99

All deliveries require somebody to be available to receive and sign for the goods, particularly for high-value items.

If delivery cannot be completed, the courier will normally make up to two delivery attempts before returning the goods to our warehouse. Re-delivery charges may apply where necessary.

Some remote postcode areas, including the Scottish Highlands, offshore islands, West Wales and certain rural areas, may incur additional delivery charges and slightly longer delivery times.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and courier details.

You can track your shipment directly with the courier once it has been dispatched.

Digital Piano Deliveries

As a specialist piano retailer, we offer two levels of delivery service for digital pianos and larger boxed instruments.

Because many digital pianos weigh between 60kg and 120kg, these deliveries are handled differently from standard parcels.

Economy Delivery

Our Economy Delivery service provides fast mainland UK delivery of your piano in its original flat-packed carton.

  • Delivery is typically made between 8am and 6pm
  • The piano will be delivered to your doorstep or ground floor entrance
  • Assembly is not included
  • You will need assistance available to help move the instrument into your property

Delivery Charges - New Digital Pianos

Delivery charges for new boxed digital pianos range from FREE to £49, depending on postcode area.

Some lower-value products supplied in particularly large cartons may carry a delivery charge of £25, which will be clearly shown at checkout.

Agency-Supplied Digital Pianos

Certain digital pianos are supplied directly by the manufacturer on an agency basis. Delivery charges for these products range from FREE to £175, depending on product type and delivery location.

Premium Delivery & Assembly Service

Our Premium Delivery & Assembly Service includes professional in-home setup by our experienced piano delivery team.

This service includes:

  • Delivery into your home
  • Full assembly of the piano and stand*
  • Set up of a matching stool (where applicable)
  • Positioning of the instrument
  • Removal and recycling of packaging

We will contact you directly to arrange a convenient delivery date and estimated arrival window.

*Ground floor only - contact us for upstairs delivery quotes.

Assembly Charges

Professional in-home assembly charges range from FREE to £250, depending on postcode area and the make and model of the instrument.

Available services and pricing will be displayed automatically at checkout once your postcode has been entered.

Acoustic Piano Deliveries

Acoustic pianos require specialist handling and are delivered by experienced piano moving teams.

We can accommodate a wide range of delivery situations including:

  • Ground floor deliveries
  • Stair access
  • Difficult access installations
  • Crane and specialist lifting access where required

Standard Delivery Charges

Standard ground floor delivery to most UK mainland postcodes is FREE.

Additional charges may apply for:

  • Scottish Highlands
  • Offshore and island locations
  • West Wales
  • Difficult access properties
  • Stair carries or specialist access requirements

Any applicable delivery charges will be confirmed in advance.

Piano Delivery Questionnaire

Prior to delivery, we will ask you to complete a short Piano Delivery Questionnaire. This allows us to assess access arrangements and ensure the safe delivery and positioning of your instrument.

This helps protect both your property and your piano whilst ensuring our delivery team arrives fully prepared.

Removal & Disposal of Existing Acoustic Pianos

If you have an existing acoustic piano that you no longer require, we can often arrange professional removal and disposal.

Disposal Service

Professional piano disposal services start from £99, depending on location and access conditions.

Part Exchange

If you are upgrading your piano, we may also be able to offer a part exchange allowance against your new instrument.

Please contact our sales team with details and photographs of your existing piano for an accurate quotation.

Warehouse Collection

We offer FREE collection from our warehouse locations in:

  • Eastbourne
  • Reigate
  • Milton Keynes
  • Newcastle

Collections must be arranged in advance with our sales team.

Please note:

  • Warehouse collections require pre-booking
  • A deposit may be required
  • Online delivery orders cannot normally be converted to collection orders after purchase for security and logistical reasons

Need Help?

If you would like advice regarding delivery options, access requirements, assembly services or lead times, our experienced team will be happy to help.

Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.

With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.

*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.

Spread the Cost with Monthly Payments

At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.

Learn More About Finance Options >

The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.

Kawai NV5S Digital Piano With Matching Stool; Serial No: G637309 | Second Hand

Purchase your pre-owned instrument from Bonners with confidence. Before being made available for sale, all keyboards and digital pianos undergo meticulous checks by our technicians to ensure they are clean, tested, and fully operational before sale. This includes a comprehensive inspection, cleaning, and thorough testing to ensure optimal functionality and performance. As well as resetting instruments to their factory settings, we ensure instruments are upgraded to the latest firmware, to make sure the unit you receive has up-to-date features. For detailed condition information, please refer to the product images shown on this page. If you have any questions about a particular used keyboard or digital piano, feel free to call us on 01323 639335.

Delivery
Our aim is to make your new piano purchase as smooth and enjoyable as possible! Our dedicated piano delivery experts will carefully deliver, set up, and install your pre-owned piano in the ground-floor room of your choice (see charges below). After receiving your order, we’ll contact you to arrange the delivery date. If you have any special requests, just give us a call—we’re always here to help and will do our very best to accommodate your needs. Please contact us before placing your order for deliveries involving stairs, as additional charges may apply.

Free Ground Floor Delivery To The Following Postcode Areas:
AL BN BR CR DA EN GU HP KT LU MK RH SE

Ground Floor Delivery is Charged At £99 to the following postcodes:
CT CB CM CO HA IG IP ME RM SL SM TN TW WD N1 N2-N9 N10-N81 NN NW PO1-PO9 PO10-PO29 RG SO SW UB W1 W2-W9 WC E EC W10-W14 

Ground Floor Delivery is Charged At £175 to the following postcodes:
BH BS CV CW LE OX SG SN SP SS B1-B9 B10-B99 BA BB BD BF BL CA CF CH DE DG DH DL DN DT DY EH EX FY G1-G9 G10-G99 GL HD HG HR HU HX L1-L9 L10-L99 LA LN LS M1-M9 M10-M99 ML NE NG NP NR OL PE PL PR S1-S9 S10-S99 SA SK SR ST SY TA TF TQ TR TS WA WF WN WR WS WV YO

Ground Floor Delivery is Charged At £250 to the following postcodes:
DD PO30-PO39 AB FK KY LD LL PH TD

Delivery is not available to the following postcodes:
BT HS IV KA KW PA ZE


Kawai Novus NV5s Hybrid Piano

The Kawai Novus range of hybrid pianos bridge the gap between acoustic and digital instruments. By combining the keyboard of an acoustic upright with the sound of a digital piano, Kawai has produced an instrument with an authentic & expressive key touch that offers all the benefits of digital piano technology including a large choice of voices, headphone output, Bluetooth connectivity and more.

The NV5s model is the next step in Kawai's upright hybrid piano range. Following in the footsteps of the popular NV5, the NV5s boasts a refreshed touchscreen graphical operating system and compatibility with Kawai's Piano Remote app. 



Millennium III Hybrid upright piano keyboard action
The Kawai Novus NV5s has a piano keyboard that is very similar in design and construction to that found in a traditional acoustic upright piano. The keyboard weighting and sensitivity replicate that of an acoustic instrument, which means that it should be easy to transition from one instrument to another.

The Novus NV5s is one of the very best digital instruments on the market for practising for exams, performances and recitals, as well as being the perfect instrument for beginners who want to learn piano but require the convenient functions of a digital instrument. The optical hammer sensing system ensures that every nuance and subtlety of your performance is replicated by the instrument.

Real upright piano damper mechanism for true key and pedal weighting
When using the damper pedal on an acoustic piano, the weighting of the keyboard is slightly reduced. The Novus NV5s is the only upright Hybrid Piano that faithfully replaces this behaviour and adds to the overall authenticity of the musical experience.

SK-EX Rendering sound engine with multi-channel piano sampling
Kawai has been manufacturing Acoustic pianos for over 90 years, and their latest flagship instrument is the magnificent Shigeru Kawai SK-EX Concert Grand. Kawai has meticulously sampled (recorded) the sound of the SK-EX Concert Grand using multi-channel recording techniques and it is this sound that you hear when you first play the NV5s. There are, of course, a huge range of different piano tones for a wide range of musical tastes, plus other voices such as E.PIano, Harpsichord, Strings, Organ and more. The NV5s is certainly versatile and it allows you to practice both traditional acoustic piano music, as well as being more creative by using the other instrument voices.

Premium audio processing, amplification, and speaker technologies powered by Onkyo
With such beautiful instrument voices present in the NV5s, Kawai needed an audio system to do justice to their new instrument. Kawai has partnered with high-end hi-fi audio manufacturer Onkyo to produce the amplification systems in their prestigious musical instruments. The NV5s features a massive 135W (45W x 3) Onkyo amplification system which drives the TwinDrive Soundboard Speaker System and 8 cm x 4 (Onkyo top speakers) plus 2 cm x 2 (Onkyo dome tweeters).

3rd generation TwinDrive Soundboard Speaker system featuring Onkyo transducers
The voice of an acoustic piano is produced by means of a wooden soundboard at the rear of the instrument which vibrates and envelopes the player in sound. Kawai has replicated the natural ambience of an acoustic instrument by implementing a Soundboard Speaker System into their higher range models, including the Novus NV5s. There are small internal speakers mounted onto the soundboard at the back of the NV5s, which amplify the sound of the piano through the natural wood. This results in a more 'open' and resonant sound than that of digital pianos equipped with a standard stereo speaker system.

Integrated Bluetooth MIDI and audio for wireless communication with smart devices
Tradition meets the future with the Novus NV5s. it is possible to stream audio from your smart device or computer using wireless Bluetooth technology. The sound of your favourite tracks is enhanced with the combination of Onkyo amplification and Kawai Soundboard Speaker system. Bluetooth MIDI compatibility enables the connection of the piano to your favourite recording apps & software - all completely wirelessly, including the handy"Piano Remote" app from Kawai.

Touchscreen Interface
The Novus NV5s is operated by using a familiar 5" LCD touchscreen display which is running Kawai's latest digital piano operating system. Navigation through the menus to change voices, set the metronome and record your performance is all very intuitive, and you can even name and save your favourite voice combinations for recall at a later time.

The display hides when not in use and blends into the shiny black finish of the Novus cabinet to retain the piano's traditional appearance.

Virtual Technician - Customise Your Piano
The popular Virtual Technician function allows access to 19 adjustable parameters such as Voicing (incl. 88-key User Voicing), Damper Resonance, Damper Noise, String Resonance, Cabinet Resonance, Tuning, Touch and a large number of other technical details which allow you to create your own unique piano sound. It is possible to store your own piano voices to the memory of the NV5s for instant recall.

Record Your performance
There's nothing more pleasing than to be able to record your performance and listen back - whether for pleasure or for checking your progress when learning difficult musical passages. The Kawai Novus NV5s has a convenient WAV/MP3/MIDI file record and playback facility which records directly to USB memory (not supplied). This makes sharing your music with family and friends extremely simple.

Experience this model first-hand at any of our stores listed below.

If you're unsure which instrument or product is right for you, nothing compares to seeing, touching, and playing it in person before making a purchase. When you visit a Bonners Music store, you can explore a wide selection of pianos, keyboards, guitars, and related products to help you make the perfect choice. Our friendly and knowledgeable staff are always on hand to help you if you have any questions.

Please note that the colour of the display model in our showroom may differ from what is shown on this page.

Sussex

Sussex

Address:

Bonners Piano & Keyboard Centre, 9 Faraday Close Eastbourne East Sussex BN22 9BH

Telephone:

01323 639335

Delivery Information

At Bonners, we offer a range of flexible delivery and collection options designed to suit both the type of instrument you purchase and your location within the UK mainland.

We aim to dispatch most in-stock standard-sized items within 1 working day of receiving payment. Larger instruments and specialist deliveries may require additional scheduling time, and our team will contact you directly to arrange them.

Please note that we currently deliver to UK mainland addresses only.

Pre-Orders & Out of Stock Items

If you order a product that is temporarily out of stock, we will contact you as soon as possible to confirm the expected lead time.

If you would like to check availability before placing your order, our sales team will be happy to help. For many popular or newly released products, we can also take a small deposit to reserve your place in the queue ahead of new stock arriving.

Standard Parcel Deliveries

Smaller products and standard-sized packages are shipped using trusted third-party courier services, including FedEx and DX Express.

Most in-stock items are dispatched within 1 working day.

Delivery Charges

Product Value

  • Over £250 FREE Delivery
  • £28 - £249.99 £12 Delivery Charge
  • Under £28 £9.99 Delivery Charge

Guitar Strings Delivery

  • Royal Mail Delivery £4.99
  • Tracked Courier Delivery£7.99

All deliveries require somebody to be available to receive and sign for the goods, particularly for high-value items.

If delivery cannot be completed, the courier will normally make up to two delivery attempts before returning the goods to our warehouse. Re-delivery charges may apply where necessary.

Some remote postcode areas, including the Scottish Highlands, offshore islands, West Wales and certain rural areas, may incur additional delivery charges and slightly longer delivery times.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and courier details.

You can track your shipment directly with the courier once it has been dispatched.

Digital Piano Deliveries

As a specialist piano retailer, we offer two levels of delivery service for digital pianos and larger boxed instruments.

Because many digital pianos weigh between 60kg and 120kg, these deliveries are handled differently from standard parcels.

Economy Delivery

Our Economy Delivery service provides fast mainland UK delivery of your piano in its original flat-packed carton.

  • Delivery is typically made between 8am and 6pm
  • The piano will be delivered to your doorstep or ground floor entrance
  • Assembly is not included
  • You will need assistance available to help move the instrument into your property

Delivery Charges - New Digital Pianos

Delivery charges for new boxed digital pianos range from FREE to £49, depending on postcode area.

Some lower-value products supplied in particularly large cartons may carry a delivery charge of £25, which will be clearly shown at checkout.

Agency-Supplied Digital Pianos

Certain digital pianos are supplied directly by the manufacturer on an agency basis. Delivery charges for these products range from FREE to £175, depending on product type and delivery location.

Premium Delivery & Assembly Service

Our Premium Delivery & Assembly Service includes professional in-home setup by our experienced piano delivery team.

This service includes:

  • Delivery into your home
  • Full assembly of the piano and stand*
  • Set up of a matching stool (where applicable)
  • Positioning of the instrument
  • Removal and recycling of packaging

We will contact you directly to arrange a convenient delivery date and estimated arrival window.

*Ground floor only - contact us for upstairs delivery quotes.

Assembly Charges

Professional in-home assembly charges range from FREE to £250, depending on postcode area and the make and model of the instrument.

Available services and pricing will be displayed automatically at checkout once your postcode has been entered.

Acoustic Piano Deliveries

Acoustic pianos require specialist handling and are delivered by experienced piano moving teams.

We can accommodate a wide range of delivery situations including:

  • Ground floor deliveries
  • Stair access
  • Difficult access installations
  • Crane and specialist lifting access where required

Standard Delivery Charges

Standard ground floor delivery to most UK mainland postcodes is FREE.

Additional charges may apply for:

  • Scottish Highlands
  • Offshore and island locations
  • West Wales
  • Difficult access properties
  • Stair carries or specialist access requirements

Any applicable delivery charges will be confirmed in advance.

Piano Delivery Questionnaire

Prior to delivery, we will ask you to complete a short Piano Delivery Questionnaire. This allows us to assess access arrangements and ensure the safe delivery and positioning of your instrument.

This helps protect both your property and your piano whilst ensuring our delivery team arrives fully prepared.

Removal & Disposal of Existing Acoustic Pianos

If you have an existing acoustic piano that you no longer require, we can often arrange professional removal and disposal.

Disposal Service

Professional piano disposal services start from £99, depending on location and access conditions.

Part Exchange

If you are upgrading your piano, we may also be able to offer a part exchange allowance against your new instrument.

Please contact our sales team with details and photographs of your existing piano for an accurate quotation.

Warehouse Collection

We offer FREE collection from our warehouse locations in:

  • Eastbourne
  • Reigate
  • Milton Keynes
  • Newcastle

Collections must be arranged in advance with our sales team.

Please note:

  • Warehouse collections require pre-booking
  • A deposit may be required
  • Online delivery orders cannot normally be converted to collection orders after purchase for security and logistical reasons

Need Help?

If you would like advice regarding delivery options, access requirements, assembly services or lead times, our experienced team will be happy to help.

Whether you're buying your first electric guitar, upgrading to a new keyboard, or investing in a beautiful piano the whole family can enjoy, Bonners are the musical finance specialists. We offer some of the most competitive finance deals in the UK on pianos, keyboards, guitars, and other musical instruments.

With both 0% APR interest free and longer-term interest-bearing options available, we're confident you'll find a plan that suits your budget - helping you bring home the instrument of your dreams sooner than you imagined.

*Some products are excluded from 0% APRFinance Offers. The available finance options will be shown at checkout.

Spread the Cost with Monthly Payments

At Bonners, we understand that investing in a quality musical instrument is a big decision. That’s why we’re offering a simple and flexible way to spread the cost, with 0% APR finance available on most purchases between £625 and £18,750. We also have some longer period (up to 36 months) Classic Credit 14.9% APR REPRESENTATIVE finance options with lower monthly payments. Our finance offers are designed to make high-quality instruments more accessible to musicians of all levels, from enthusiastic beginners to seasoned professionals. Whether you’re upgrading to a new stage piano, investing in your dream guitar, or kitting out your studio, the Bonners Music finance plans offer complete peace of mind.

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The Lender
Bonners Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the
lender. Our firm reference number is 718966. Bonners Limited offers credit products from Secure Trust Bank PLC
trading as V12 Retail Finance. *Credit is provided subject to affordability, age and status. Minimum spend applies.
Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550.